Mobile phone Dispute Resolution
A presentation by Colin Rule, of Online Dispute Resolution fame, on a concept design for a mobile traditional justice platform. The m-Jirga program would mimic an elders council meeting in a town square or mosque, that would hear disputants’ sides of a conflict, then vote and issue a ruling on who will prevail.
The m-Jirga was proposed for a rural Afghan audience, but wasn’t ultimately implemented. As a concept design, it is a useful starting point. How might we design systems of justice — that lets a person bring a dispute with another, get a chance to advocate her position, and receive an enforceable ruling — that could be accessed on dumb mobile phones or basic smart phones?
And, how might we let people who are disadvantaged in traditional justice systems (likely: young women, minorities, very poor) present their position in semi-anonymous way, so that their typical disadvantage is erased?