Law is A Design Profession
- Post author By Margaret
- Post categories In Concepts & Ideas, Legal Professionals redesigned, Project Subject, Project Type
While watching CSPAN on Saturday morning (as you do), I came across a rerun of a hearing on airlines’ customer service. (Watch it yourself on C-SPAN’s website, it’s streaming…
In the Prototyping Access to Justice class that I’m teaching this quarter at Stanford, we’re taking a “service design” approach to the legal system. This means considering both…