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What can courts learn from airports for customer service?
I have been scouting out service design inspirations, particularly from airports, that courts could use. This one is from JFK airport, in the Delta terminal. I was very…
I have been scouting out service design inspirations, particularly from airports, that courts could use. This one is from JFK airport, in the Delta terminal. I was very…
The SikhCoalition has put together an ingenious app out to crowdsource reports of discrimination at airports and on airlines. If the government and companies won’t release information about…