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This book explains how policy-making often focuses too much on the policies in the abstract and does not focus on their…

Can legal practitioners, particularly those working on access to justice, learn from how AI is being rolled out in medical systems?…

What research can we do to understand if virtual hearings improve or degrade the quality of justice that civil litigants get…

On a recent conference call, someone pointed out a new bot from the CARPLS legal aid group in Illinois: Benny, a…

How do we activate people along the Justice pathway?I am lucky to be in a wonderful group of young scholars focused…

Reimagining Courts collects data and ideas for how the court system in the United States might be improved to be more…

Here is a terrific visual guide for all those making legal aid, court, or government help websites. It is from the…

I have been working on the giant effort to make a comprehensive, user-centered taxonomy of legal issues that people have in…

A quick sketch of Professor Gillian Hadfield’s presentation to the California Bar’s task force on innovation and access to legal services,…

Upon some online requests, here is a backlog of 2014-dated tax law flowcharts that I did while studying for my Tax…

A sketch of Arjuna Dibley and Rachelle Cole’s talk on how we might conceive of government/public data not as private goods…

Another sketch from Andrea Siodmok, of the UK Policy Lab, about how a design approach to policy work, as opposed to…

My sketches of designer/UK Policy Lab leader Andrea Siodmok’s talk at the Digital Citizens conference in Melbourne. She presented on methods…

From day 2 of the Digital Citizens conference at the University of Melbourne, Dr. Genevieve Grant of Monash University presented on…

At the Digital Citizens conference, Dr. Adam Fletcher from RMIT University raised important ethical and justice questions for those working on…

Interesting discussion at the Digital Citizens Conference: do we need new laws, bills of rights, etc. to respond to the concerns…

Today I am at the University of Melbourne at the Digital Citizens conference, where the discussion is about concerns arising around…

I have been lucky to have a lot of autonomy in my career so far, but it’s also been a priority…

I have a new piece out, as a chapter in a larger book on Legal Tech, Smart Contracts, and Blockchain. My…

Here is a great example of visual self help. It comes from the legal aid group, Legal Aid at Work, here…

I was having a conversation with a professor this morning who is interested in amplifying her work in doing diagramming, drawing,…

January’s Legal Services Corporation ITCon (the conference formerly known as TIG) is the best place for legal aid technology geeks. Someone…

Yesterday I went to the ABA Midyear meeting to attend the Center for Innovation meeting, and also sit in on a…

Today a vision of legal design is coming together at the Jurix workshop. How do we combine the powers of design…

How do we design access to justice tools that get out to where people with legal problems already are — and…

Some more thoughts from presenters on Jurix’s Legal Design workshop –about the emergent tribe of legal designers, how they reckon with…

Today is the Legal Design as Academic Discipline workshop at Jurix. The big questions are on the table about what this…

A vision of a new type of policy maker crossed with designer. How can we train our future lawyers and policymakers…

Professor Jenny Lewis from the University of Melbourne has been studying the rise of policy labs and design in government. She…

What does the near future of government regulation look like in the age of huge tech changes and new business models…

One case study on Experimentation By Design, around digital transformation of information for patients coming into the hospital. This comes from…

Kicking off a day of strategic design in Denmark, about better policy-making that uses human-centered experiments.

There is an interesting movement in public health research, around using people’s online posts, clicks, website visits, searches, and other behavior…

My sketches and notes for how our current loose coalition around Access to Justice could be stronger and more coherent —…

A vision of how an Access to Justice movement might blossom, with more judges involved –and with many examples from New…

I have been attending many court innovation conferences over the past year, and taking notes about what points of friction +…

I made this sketch of a talk I attended in Australia, where various law firm leaders and business/management professors were talking…

Here are my drawn notes about the most effective ways to communicate quantitative data, for others to understand – and for…

I have been reading a tremendous amount of policy and design literature, to find some worthwhile grounding of my Lab’s design…

After doing a few months of user testing in courts, testing out different ideas for innovation — I’m more intent on…

For the court user testing I am working on at the Legal Design Lab, we have been testing different ideas to…

If we frame access to justice innovation around scouting what problems people have that might lead to legal or life crisis…

When we think of how to communicate a policy, a rule, a legal process better — we can think of 3…

One of the teams in my Intro to Legal Design class this quarter is working with Legal Services of North Florida…

I have been teaching and writing on how the Access to Justice movement might improve its innovations by including a wider…

The hot topic at court and access to justice conferences this year has been around how to make the new wave…

As more law school labs, hackathons, and innovation work lead to more individual products and services that aim to increase access…

Yesterday I went to Suffolk Law School’s Clinnovation conference, to talk about how law school labs are growing In number and…

A few weeks ago, I and a few of my students from Stanford participated as volunteer designers at a weeklong sprint…

Oftentimes, conversation about privacy communication design gets caught in a debate about oversimplification versus overcomplication. What’s emerging today at our meeting…