Mobile phone Dispute Resolution

Open Law Lab - Process FLow mjirga


The M-Jirga from Colin Rule

A presentation by Colin Rule, of Online Dispute Resolution fame, on a concept design for a mobile traditional justice platform. The m-Jirga program would mimic an elders council meeting in a town square or mosque, that would hear disputants’ sides of a conflict, then vote and issue a ruling on who will prevail.

The M-Jirga from Colin Rule is a presentation from a few years ago, with an initial sketch of what a mobile-phone based dispute resolution system would look like.

The m-Jirga was proposed for a rural Afghan audience, but wasn’t ultimately implemented. As a concept design, it is a useful starting point. How might we design systems of justice — that lets a person bring a dispute with another, get a chance to advocate her position, and receive an enforceable ruling — that could be accessed on dumb mobile phones or basic smart phones?

And, how might we let people who are disadvantaged in traditional justice systems (likely: young women, minorities, very poor) present their position in semi-anonymous way, so that their typical disadvantage is erased?