Where Can Refugees Complain?

This report by the UN, entitled To Complain or Not to Complain?, highlights the inabilities and challenges for refugees (and other aid-beneficiaries) who hesitate to report sexual abuse lest their access to aid be jeopardized.

For my alternative dispute resolution class, I am designing a better complaint system, that could allow more innovative & anonymizing ways that refugees could still have a say to push back against ill treatment.