Here is a sketchnote I drafted for a general audience, to explain the value of taking a design approach to solving a problem. The term ‘wicked problems’ comes from Horst Rittel. A wicked problem is one that is complex, with lots of stakeholders, complicated interdependencies, no clear solutions, and multiple paths to pursue.
The Promise of a Design Process sketchnote
![](https://www.openlawlab.com/wp-content/uploads/2014/11/The-Promise-of-a-Design-Process-by-Margaret-Hagan-design-thinking.png)