Earlier this week, I presented my Design for Justice work to a group at the Gruter Institute, with a mix of lawyers, biologists, computer scientists, economists, and more.
It was a wonderful force for analogous thinking — because the questions I faced in response to the insights and design work were not the usual questions I get. (The usual question being: What about regulation around the unlicensed practice of law, how are you going to deal with that?)
For example, when talking about the dynamics of traffic court, the question posed to me was: what is the anthropological phenomenon going on when a traffic commissioner is arraigning people on their traffic violations? Is the commissioner re-inforcing that these defendants are in an out-group, or is it a single group going through a ritual to resolve bad behavior and make the group whole again.
And, from that — should this be a metric of our design work? Are we making the court room more of a bonding experience, or more of a fracturing experience for the social group?