Govt. digital innovation vs. Automated decision-making harms

At the Digital Citizens conference, Dr. Adam Fletcher from RMIT University raised important ethical and justice questions for those working on government digital innovation.

As innovation draws more upon AI and expert systems to provide more efficient government services, there looks to be huge trade-offs in the balance for this efficiency.

These digital systems will make automated decisions about who gets what services, who gets audited or penalized, and even who has valid claims.

  • Will the 3rd parties who make these tools have to make them explainable, transparent, and auditable?
  • Will these systems perpetuate bias and discrimination?
  • Will people have full due process if there is not a human considering them?
  • And what are the legal schemes that can ensure fundamental principles are upheld?