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One of the student fellows at Legal Design Lab has been encoding a whole range of similar legal policies, tagging up which sections of different institutions’ policy documents belong in the same category. This allows for a more comprehensive analysis of the policies, as well as comparisons across documents. The question is, how to take
The dean of Osgoode Law School in Toronto, Lorne Sossin, has an interesting new post out about the new roles of law schools in developing problem-solvers and social change. He sees the rise of the new labs, courses, and professional tracks in law schools that focus on innovation and technology as a promise for law
I’ve been reading Wharton professor Adam Grant’s recent book Originals, that documents how new ideas and products emerge out of staid industries and bureaucracies. There’s a central point that he makes which links straight back to design thinking: The systems we live in need questioning — they need people to ask “Why, Why, Why, Why?” They need
Last week, it was great to see a short article making the rounds about a new chat-bot legal service coded and launched by a Stanford undergrad student, Joshua Browder. It’s DoNotPay, a bot that asks the user questions and figures out if they can get out of parking tickets or compensated for another ‘service gone
I have been in different working groups and conferences over the past year, all focused on access to justice innovation, and we keep coming back to one new product idea: the Legal Health Checkup. This seems to emerge out of the research finding (from Becky Sandefur primarily) that people don’t even realize they need to
I attended a design talk where startup and tech companies’ designers were sharing notes about what they’ve learned about what kinds of visual and interaction design best connect with users. One of the designers mentioned that you have to sometimes throw out the “core principles of good design” for certain audiences. He was talking about
If we were to build a 2016 tool to help people, searching online for help with a life problem (that we know has a possible legal solution/redress), what would that look like? What are some of the key features and heuristics we can use to define what this next-generation type of tool should be? (Hint:
Last week I went to an evening talk at Intuit, hearing from a collection of designers, technologists, and strategists working to make personal finance more engaging for laypeople. The panel was moderated by Leslie Witt (Design director of Intuit Small Businesses.), and had 4 thoughtful speakers: Mike Tschudy (head of design, Mint.com), Ben Knelman (CEO
Today I had the pleasure of attending an exploratory meeting for a new initiative — the Global Legal Technology Lab. It’s a network of law schools, legal technology companies, and other organizations interested in pushing forward new innovations in the legal system — particularly around access to justice. It grew out of meetings at University
In early May, the Legal Design Lab is co-hosting a one day design sprint, with the California Attorney General’s office. The AG is focused on making it easier for normal people to understand how the criminal justice system works, and also to use the power of data to help researchers, journalists, and the public better
Last week I had the pleasure of attending the White House Forum on Increasing Access to Justice. It was a gathering of lawyers, judges, law clinic leaders, business-people, and politicians to talk about both the pressing needs for greater legal services (and innovations in how we pursue getting more legal services to more people), and
Thanks to Kursat Ozenc for this link to a 15 minute video from designer Daniel Orbach, called Design, The Law, and You. Daniel Orbach – Design, the Law, and You from Interaction Design Association on Vimeo. It’s from an Interaction Design conference that happened in March in Finland. Here’s the abstract of the video: As
I realize that I am outing myself as a full-on dork with this post, but I am unreasonably excited by coming across the IRS’ Tax Design Challenge — an open call for new ideas about to how make the taxpayer’s experience less horrible. (Thanks to tax lawyer Michael Gould in DC for flagging this to
Earlier this week I found myself at lunch with an expert in sustainable finance, another expert on healthcare and patient engagement, and a user experience designer. Then there’s me — a lawyer and designer working on redesigning the legal system. We didn’t know exactly how we were all connected — just that each of our guts said that we
During my February trip to Italy to talk about legal technology and improving the usability of courts, one of the points that got raised several times was: “How can we make effective visuals, that let both lay people and legal professionals easily understand: how the legal system and its procedures work how competing legal arguments
Last week I presented at two different panels last week I presented at 2 different panels at the ABA TechShow in Chicago. It was a great chance to meet more lawyers and thought leaders around the future of the legal profession in the US. The first panel I presented that was called Graphic design 101
Earlier this month, I was lucky enough to be a judge at the CourtHack hackathon in Salt Lake City, sponsored by the National Center for State Courts. The event brought a whole room full of technologists and lawyers together, and set them working for about 24 hours on problems around court user experience, data, and
Particularly for legal design, I find it very useful to do a special kind of ‘persona document’ for the audience you are trying to engage. This persona should all be about information preferences. How does your person like to consume info? Tech channels or not — and for which kinds of info? What style of