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I have been thinking about better ways to integrate the quick-development cycle of the Agile Design Process, and the community-driven spirit of Participatory Design. Here is my initial plan for what such a process would entail. The goal would be to run several of these cycles, in order to try out several different concepts rapidly.
Thanks to Aaron Stienstra for linking me to the Center for Civic Design, an effort to bring good design to elections and ballots. They are a non-profit who take information design, usability, and plain language to the cause of making election materials easier to comprehend and ballots easier to use. The Center publishes Field Guides
Hat tip to Helena Haapio for forwarding me this article out of South Africa about comic-book version of contracts that has been created and distributed by a fruit company, for a contract with its farm workers. A lawyer for the company, Clemengold, named Robert de Rooy created a booklet of visuals and narratives to present
During a recent visit to the University of Denver, I was so impressed to hear about a project that has come out of IAALS (the Institute for the Advancement of the American Legal System). It’s user-centered, collaborative, and coordinated in-person services, specifically for people going through a divorce. It’s called the Center for Out of
Here is a short set of notes that are slightly provocative, aimed at both law school leaders and faculty, and the students who are choosing whether and how to attend law school. The notes come from a discussion in my Intro to Legal Design course, in which visiting guests and the law students discussed the
CALI has published a coloring book authored by three librarians, Elizabeth Gotauco, Nicole Dyszlewski, and Raquel M. Ortiz, that gives an introductory primer on how to do legal research. Along with essential information, it also provides line drawings for the reader to color in. The PDF version of the book is free online, so you
One of the student fellows at Legal Design Lab has been encoding a whole range of similar legal policies, tagging up which sections of different institutions’ policy documents belong in the same category. This allows for a more comprehensive analysis of the policies, as well as comparisons across documents. The question is, how to take
The dean of Osgoode Law School in Toronto, Lorne Sossin, has an interesting new post out about the new roles of law schools in developing problem-solvers and social change. He sees the rise of the new labs, courses, and professional tracks in law schools that focus on innovation and technology as a promise for law
I’ve been reading Wharton professor Adam Grant’s recent book Originals, that documents how new ideas and products emerge out of staid industries and bureaucracies. There’s a central point that he makes which links straight back to design thinking: The systems we live in need questioning — they need people to ask “Why, Why, Why, Why?” They need
Last week, it was great to see a short article making the rounds about a new chat-bot legal service coded and launched by a Stanford undergrad student, Joshua Browder. It’s DoNotPay, a bot that asks the user questions and figures out if they can get out of parking tickets or compensated for another ‘service gone
I have been in different working groups and conferences over the past year, all focused on access to justice innovation, and we keep coming back to one new product idea: the Legal Health Checkup. This seems to emerge out of the research finding (from Becky Sandefur primarily) that people don’t even realize they need to
I attended a design talk where startup and tech companies’ designers were sharing notes about what they’ve learned about what kinds of visual and interaction design best connect with users. One of the designers mentioned that you have to sometimes throw out the “core principles of good design” for certain audiences. He was talking about
If we were to build a 2016 tool to help people, searching online for help with a life problem (that we know has a possible legal solution/redress), what would that look like? What are some of the key features and heuristics we can use to define what this next-generation type of tool should be? (Hint:
Last week I went to an evening talk at Intuit, hearing from a collection of designers, technologists, and strategists working to make personal finance more engaging for laypeople. The panel was moderated by Leslie Witt (Design director of Intuit Small Businesses.), and had 4 thoughtful speakers: Mike Tschudy (head of design, Mint.com), Ben Knelman (CEO
Today I had the pleasure of attending an exploratory meeting for a new initiative — the Global Legal Technology Lab. It’s a network of law schools, legal technology companies, and other organizations interested in pushing forward new innovations in the legal system — particularly around access to justice. It grew out of meetings at University
In early May, the Legal Design Lab is co-hosting a one day design sprint, with the California Attorney General’s office. The AG is focused on making it easier for normal people to understand how the criminal justice system works, and also to use the power of data to help researchers, journalists, and the public better
Last week I had the pleasure of attending the White House Forum on Increasing Access to Justice. It was a gathering of lawyers, judges, law clinic leaders, business-people, and politicians to talk about both the pressing needs for greater legal services (and innovations in how we pursue getting more legal services to more people), and
Thanks to Kursat Ozenc for this link to a 15 minute video from designer Daniel Orbach, called Design, The Law, and You. Daniel Orbach – Design, the Law, and You from Interaction Design Association on Vimeo. It’s from an Interaction Design conference that happened in March in Finland. Here’s the abstract of the video: As