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a movement to make the law
more accessible, more usable, and more engaging.
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Our Latest Posts

Swimlane visual of Trademark policy

Here is a legal visual that I had started to create a few years ago during a Legal Design Jam for Wikimedia’s trademark policy. Here I’ve made it more generic — the point isn’t to capture specific policy points in this visual, but rather to draft what a one-page, usable guide of a policy might


Visual Dashboards for better Court Case Management

What would a good management system look like, for courts to assess their workflows & performance? James McMillan, John Matthias, and Matt Kleiman of the National Center on State Courts has a proposition — to use dashboards with lots of visual power to create a better way to see what’s really going on in a


What does the Legal Office of the Future look like?

The SF design & architecture consultancy Gensler has published its findings about the future of working in the legal world — specifically what the Legal Office of the Future will be. Gensler’s legal office of the future showcases the design and technological elements that will encompass the legal office of the future in the decades


Designing a Usable Online Privacy tool

I am working with a team at Carnegie Mellon to create more Usable Privacy Policies. One of the main deliverables we’re creating is a plugin for web browsers, that shows the user information about the site that they’re on. The goal is to present information about the site’s legal and privacy policies in compelling ways,


Code for America Tech Awards

Code for America has launched an awards program to recognize great tech-based projects going on in US government agencies. There are still a few days to submit your application, to be eligible for an award & participation in the Code for America conference this autumn in the Bay Area. The Code for America Technology Awards


Data Visualization of Securities Litigation

Inside Stanford Law School, the Stanford Securities Litigation Analytics project is gathering all kinds of data about securities litigation & then making it visual, interactive, and usable to lawyers and companies. It takes a data-driven approach to how we assess the prospects of a case & what kinds of choices and changes a lawyer or


Why change the design process to be messier & less sequential?

I came across this blog piece by the Dutch group Am I a Designer, exploring the question of  “Why change the design process?” They resist an overly formalized, step-by-step design process — what they call a sequential design process — which makes the process seem clean and clinical. Instead, they push for a more cyclical,


What would fair online business-to-consumer contracting look like?

Two weeks ago I attended a few days of the Gruter Institute’s session on Law & Behavioral Sciences in Tahoe. I was quite excited to find Joshua Fairfield there, a law professor from Washington & Lee Law School, talking about exactly one of the problems that fascinates me (and that I’ll be working on next


Hacking culture in Legal Orgs

Last week I heard a presentation from the K-12 Lab at Stanford’s, all about how they are bringing in modes & mindsets of Hacking into elementary schools in the Bay Area. Hacking, not in the sense of coding software or circumventing security walls, as in creating small, nimble interventions in their school to try


From Idea to Implementation: a design note

After a conversation with a legal colleague who’s working on a new software project to simplify how courts and lawyers communicate, I was inspired to sketch out some thoughts on what an idea-person should be thinking about, to take their idea on a path that would lead to successful implementation. How do you get other


Two-headed designs: for better client experience, and better systems & policies

Last week, during my class Into to Legal Design Class, we had some guest designers from Intuit, who work on improving the user experience of their tax customers. One of my students asked the designers if they also work on how the customers’ tax filings will be received by the IRS. The question was —


What should the 21st century law student be studying?

I asked my Legal Design students what they think JD students should be learning right now in law schools, to prepare them for their future careers in the legal industry. Here’s what they said (in no particular order): Project Management Coding: how to do it, how to work with those who do it, how to


Creating more “lnnovability” among Law schools

Rebecca Purdom of Vermont Law / Stanford Medical School examining factors of how law schools could be more innovative. Related posts: Law schools need to be disaggregated #abafutures Law Schools’ Access to Justice programs Can law schools be incubators of innovation? Law schools need to be hubs of research about the profession #abafutures Law High


What would design-driven policy-making look like?

Some thoughts on a powerpoint from GWU Law Professor Susan Dudley. Related posts: CUPS: Making Policy Public Map of a design-driven innovation team Privacy Policy By Interface Design Design for Better Public Policy Cognitive Exoskeletons for Data-Enabled Decision-Making Assisted Legal Decision Making The No Asshole Rule & Legal Organization Design Making Immigration User-Friendly workshop report


Legal navigator concept sketches

One of the projects on my front-burner is getting a great legal navigator built, that takes a person step-by-detailed-step through a legal process. Here are some of the sketches from my notebooks on how I hope to actually lay these out on a webpage and/or printed page. Composition has turned out to be a fun


Cognitive Exoskeletons for Data-Enabled Decision-Making

I am at the Gruter Institute, learning about innovation in different industries. Here’s an interesting thought from the world of AI: Can we help people deal w) complex decisions & data by building smart ‘cognitive exoskeletons’? They would sense data points, learn their persons’ behavior & preferences, and be a custom filter and decision-making companion


Another rough mockup of a Legal Help portal

Looking back through my iPad sketchbooks, I came across this sketch of what an online legal help portal might look like. It’s a topic I’ve been thinking about a lot — what the right kind of entry point might be for a lay person trying to figure out what their legal issue is and how


Design helps us to see problems in better ways

As I’ve presented design to lawyers over the past several years, one of the main points of value I’ve heard echoed back from lawyers is the mindset of putting ‘Feasibility’ on hold, and focusing on ‘What Could Be’. If nothing else, design thinking can help us as lawyers to pause our critical, analytical approach long