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Joshua Lennon lays out an argument for wariness of the coming rise of law chat bots. – they often are not jurisdiction based – they may give people false confidence in quality of the advice – they are too linear and don’t allow people to go back and see how the conditions or answers change
Andrey Zinoviev and Artem Goldman have built a Facebook bot — VisaBot — to help people figure out their eligibility for different immigration paths and then complete forms, letters, and other application matters.
Stanford law student Kevin Xu and his team has made a bot, Hilbert, to help people understand and navigate their health insurance plans. They are focusing on young breastfeeding cancer survivors as a pilot group. They used design thinking to get to a more empathetic and thoughtful experience. Tweet at @askhilbert
Radical– a historian at a Futurist panel! Prof. Norman Spaulding explains the populist roots of legal tools, to drive greater public access to what the law is. Before software, the technology was paper-based, gathering info, details, structures — making it more discoverable and, udeally, usable.
The problem with criminal law data is not that we don’t have it, but that what we have is not easily linked with each other. It is not currently usable to identify patterns, holistic views of the system, or relationships among agencies and oeople.
We see more discussion of predictive algorithms to judge people in criminal justice, to analyze whether / how to grant probation, bail, etc. But there are serious risks of False Positives, or racist/ biased algorithms. What standards will we use to evaluate proposals for use of these algorithms? And how do we build these tools
A panel on law, algorithms, ethics, and future tech. How do we build tools that understand when a person says, “I want a divorce,” they might be mad & not really want divorce- but counseling. Or, they might be truly in need of a divorce. How do we build smarter tools that don’t presume what
One of my academic articles has just been published in the Virginia Journal of Law and Technology. It’s called “The User Experience of the Internet as a Legal Help Service.” The article presents findings from my research into how people experience the Internet when they try to use it to solve legal problems. As more
One of the main points of resistance for lawyers in the design process is getting from talk to action. It’s too easy to start off with best intentions, but then get stuck in discussions, mapping, and brainstorming — without moving to making. This is a real challenge if your interest (like mine) is not just teaching design,
I love teaching. It is such a joy to bring students together to work on real-world challenges, and to do so in a sense of public service along with ambition to use our freedom at the university to tackle problems in more radical, unusual ways. The Stanford d.school teaching leaders have quarterly events to help
This afternoon I was privileged to attend the final presentations in the new Stanford class Ending Poverty with Technology. This class is taught by Sociology professor David Grusky, in conjunction with the Stanford Center on Poverty & Inequality, of which he is a co-director. I came to hear and review these presentations because one of the
The Office of Management and Budget released its proposed budget this week, in which they propose the elimination of the Legal Services Corporation. The LSC is the closest thing we have in the U.S. of a public fund to support legal help for people in dire need — whether it’s to protect against domestic violence,
One of my Brazilian students in my Prototyping Access to Justice class alerted me to a very cool app in Brazil, all about empowering people about their legal rights. It’s called Carteirada do Bem. It’s a native app (on Android) and (on ioS) + a website. It is put out by the assembly of Rio
The OpenGov Foundation has a project called Open Legal Documents. They have several projects about making government more open, transparent, and people-friendly. One way they do this is to post a Github of legal docs for others to use as templates for their own work. Rather than having legal docs as precious things to keep
What are better ways to help people follow a legal process? To get all the tasks, forms, consults, and decisions made to get to resolution? One mode I’ve been experimenting with in my Prototyping Access to Justice class is the photo storyboard. Using Google Sheets (or Powerpoint), I lay out a series of photos I’ve
I have just released the first working version of my book, Law By Design. It is meant for people in the legal system, to understand how design process, mindsets, and patterns can help them solve the big challenges they are facing. I have compiled my notes, insights, and work into these chapters to lay out
For the Hack the JD event this past weekend at Santa Barbara’s College of Law, I was asked to prep a 5 minute elevator pitch of what I saw as the future of law education. I made this image to sum it up — at least for a certain type of law student, who was
This past weekend, I spent two very gloriously sunny days in Santa Barbara’s College of Law, in windowless rooms, planning what a better way to educate future lawyers might look like. The event was hosted by Santa Barbara College of Law, which is a small, ‘opportunity’ school that has a small class of night students,